Troubleshooting

Solutions to common problems in Back Office

Customer against Doc does not exist
If you receive an email alert titled: (business)_NOCUSTOMER_(date)_(time) Customer against Doc does not exist Customer merge not completed successfully....
Mon, 24 Sep, 2018 at 3:20 PM
Cegid Web App Logs
Setting the logging levels Using remote desktop connect to the Application server/s. Please note that in most environments there are two application server...
Wed, 29 May, 2019 at 10:14 AM