Troubleshooting transactions that won't integrate from Standalone mode : GOC Retail

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Modified on: Wed, 18 Dec, 2019 at 12:08 PM

Removing the standalone files

First logout of Y2 all together

Then Navigate to:

C:\ProgramData\Cegid

Then right mouse click on the FOS5 folder and select send to compressed zip file. This will be your backup incase anything goes wrong.

Once completed you can then delete the FOS5 folder

You should now restart your PC and then the PC should re-download Standalone files.

#### Make sure you allow the full download process to occur.

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